Legal Notice (Specified Commercial Transactions Act)
Required disclosures for online paid services offered to consumers in Japan.
Seller / Service Operator
- Business name (legal form)
- portalsgo.click, Kabushiki Kaisha (K.K.)
- Representative
- Anna Anderson (Managing Director)
- Address
- Shibuya Scramble Square, 2-24-12 Shibuya, Shibuya-ku, Tokyo 150-0002, Japan
- Phone
- +81 561 567 3266
- [email protected]
- Website
- portalsgo.click
- Tax / registrations
- VAT / tax registration number: T5839472618042. Company registration number: 9027386152749.
Service, Pricing, and Fees
- Service name
- portalsgo.click (online software/service)
- Sales price
- The price for each plan is displayed on the purchase/checkout screen at the time of order (including any applicable taxes unless stated otherwise).
- Additional costs
- Internet connection and device costs; bank transfer fees (if you choose bank transfer where available); any optional add-ons shown at checkout.
Payment and Provision
- Payment methods
- The available payment methods are presented on the checkout screen (e.g., credit card and/or other methods we may support from time to time).
- Payment timing
- For subscriptions, charges occur at the time of initial purchase and on each renewal date for the selected billing cycle, unless you cancel before renewal.
- Service provision timing
- In principle, access is provided immediately after successful payment and account activation. If verification or technical setup is required, access is provided after completion of such steps.
Subscriptions, Cancellation, and Refunds
- Contract term / auto-renewal
- Subscriptions run for the billing cycle you select (e.g., monthly or annual) and renew automatically each cycle unless cancelled prior to the next renewal date.
- How to cancel
- Cancel in your account settings (if available) or contact us at [email protected]. Cancellation takes effect at the end of the current paid period unless otherwise stated at checkout.
- Refund policy
- Because this is a digital service, we generally do not provide refunds for unused time after cancellation. If the service cannot be provided due to our fault, we will provide a reasonable remedy such as restoration of service or, where appropriate, a refund.
- Returns / cooling-off
- Mail-order sales do not have a statutory cooling-off period in Japan; therefore cooling-off does not apply to this service.
Support and Contact
For inquiries, complaints, or support requests, contact us at [email protected] or +81 561 567 3266.